Baskin Robbins Islamabad Restaurants and Cafes

Overview

Baskin-Robbins is an American chain of ice cream and cake speciality shop restaurants.

Location

Review(s)

  • The best thing about Baskin Robbins is the amazing staff they have! Almost everyone is so courteous and helpful. We’ve been going regularly there and Mr. Umer Deraz always greets us with a huge smile; extremely helpful and patient with our order since my kids and I take the longest time to decide. Never once have I seen him frown or even get agitated at our order changes and we through appreciate his kind demeanor and jolly attitude! This is a shout out and an appreciation to this hardworking young lad! I wish him all the success ahead! Customer care and service are paramount for the success of any business so kudos to the manager/owner on training staff so well!

    28 Dec 2019
  • I went in with a friend, wasn’t really in the mood myself. (Already had Ginyaki) thought I’ll have a single scoop cup. Walked out with a triple scoop waffle cone!! Even on a good day, I don’t go above a double scoop!

    28 Dec 2019
  • Love their staff. They once offered us 2 free scoops just because we visit regularly. Amazing!

    28 Dec 2019
  • Tried one of their new flavors, Forgot the name but it was very very fantastic plus the ice cream had a softest of dairy touch which made it much more perfect in taste and sweetness. Highly recommended.

    28 Dec 2019
  • It's not expensive. 250 per scoop is the normal price of Baskin Robbin's ice cream. I bet u haven't eaten from abroad as yet, prices are almost the same everywhere! Hotspot ice cream is charging 250/scoop but ppl never complain and that is ur local made ice cream whereas Baskin Robbins is a leading brand all over the world.

    28 Dec 2019
  • Obviously the ice cream is good but the employees at Karachi Clifton are the most demotivated employees in such a franchise. The manager seems to have a job in which he can choose what he wants to do whether to be on the phone or sit on the corner. The employees are rude and super unhappy people. Horrible experience. Only one employee tried his best but the work environment is horrible which makes the customer experience discouraging too.

    28 Dec 2019
  • Who eats ice cream in winters? Not me at least .O well it's the fault of Pop nosh for they didn't have a card machine, so with Rs 20 in my wallet I went to the next stand Baskin Robbins in Giga Mall for they accept cards and I had to eat something The ever-reliable flavor cotton candy came to my rescue along with praline, I liked cotton candy better and since I tried Baskin Robbins only in Saudi Arabia earlier, I have no strict standards or comparison points, no real disappointment either Cost me Rs 480 and yes it is expensive ice-cream but everything is fair in hunger, isn't it? And I might get a sore throat but then again, I catch it even when I don't have ice-cream.

    28 Dec 2019
  • Great taste, unique flavors, but very costly. The value for money is 5/10. taste wise its 9.5/10.

    28 Dec 2019
  • One of the best ice cream I have ever eaten.

    28 Dec 2019
  • Baskin robin Karachi was the worst experience I ever had staff is soo rude and illiterate... they gotta have some people with manners and education tho. I will never recommend it.

    28 Dec 2019
  • Baskin Robbins F6 branch. Sundae with waffle. Wanted to go for a brownie but they didn't have it and there was no point in complaining as it's their soft opening so they can give that excuse. The taste was amazing as usual. The best ice cream but it's expensive. Very expensive. Had 2 scoops in cup and 2 scoops sundae. The cost was 1120. Taste 10/10 Price 5/10 ????

    28 Dec 2019
  • Nothing can beat their peanut butter chocolate flavor.

    28 Dec 2019
  • I love their ice-creams. Totally worth having and they let you try every flavor. Super sweet staff.

    28 Dec 2019
  • The ice-cream surely is worth the money when it comes to taste.

    28 Dec 2019
  • Pralines and cream of Baskin Robbins are the best I have ever had till now.

    28 Dec 2019
  • Worst customer service displayed by your staff at Comm 1. They were giggling and chatting like kids during recess at school. Completely unaware of the 100 people in the queue. The store manager was a complete imbecile who has no regard for international standards. He jumped the line for two tv actors. Four of the staff went out to socialize with these actors. I bashed your staff but they were shameless. You should be ashamed of yourselves when you make fakes claims about your staff training.

    28 Dec 2019
  • The very pathetic staff over there. Misbehaved and charged more than written on the price list.

    28 Dec 2019
  • excellent ice cream and fresh and good taste.

    28 Dec 2019
  • It's an international brand, with lots of great hygienic flavors, new tasting in every bite, my daughter loves its Gold medal ribbon and cotton candy, my favorite is Chocolate mint. highly recommended

    28 Dec 2019
  • This Sunday at packages around 3 pm, after one hour, when we finally reach to order the cashier was out of order, made one scoop per person instead of double as asked, tolerated him moved forward and the order was handled to a girl - skinny hijabi with specs, extremely rude, lied to us about 4 toppings per scoop that she had added and when asked her to count came up with two- just provide us unfinished order and rush to next to ignore us--- Disappoint was the size of scoop similar to a lychee! Such scammers were there-- BR welcomes to Pakistan ... I'm kind of person who can ignore anything but no disrespect and if that sales girl would be fired I would have no issues at all, she needs some honest manners not only JOB- because it is one of the factors company would suffer soon PS- the training they provided to staff is not enough

    28 Dec 2019
  • I frequently visit Baskin Robbins Gulberg and packages mall branch. Both of them have very good staff.

    28 Dec 2019
  • The staff's attitude is bad. They should hire sophisticated and educated guys, not inter pass or ignorant thugs. The service is very slow too.

    28 Dec 2019
  • We like their ice cream, but one of the salesmen had so much dirty long nails and he didn't even bother to change his gloves, his thumbnail was coming out from the torn glove and it was full of the dirt..F-6 branch.

    28 Dec 2019
  • Yesterday I went to Baskin Robbins at Clifton Karachi. The staff was serving his own friend who cut through the queue and told me that they were out of waffles. Disappointed by such high service. I went for their lovely taste of ice cream but poor customer service ruined it.

    28 Dec 2019
  • Worst experience at Baskin Robbins Emporium Mall branch, As a regular customer I went yesterday on Emporium Mall Branch and paid 770 PKR amount for waffle via debit card, they have swapped my card three times and cut 2310 PKR instead, I complained them about that and their cashier insisted me that they have cut only 770 PKR, I gave them my mini bank statement as a proof then they told me that machine might not be working properly, so I will get my remaining 1540 PKR amount within 24 hours or we will return your amount, After one day they changed their statement and told me to contact with my bank, my issue is still there, pathetic service and illiterate staff, they even don,t know to use debit card machine, they should get some training to tackle these issues, I still got nothing, my amount has gone, feeling disappointed

    28 Dec 2019
  • I went today to BR at Qasuri Road branch with my kids and first impression was that this outlet is much small in size as the name of the brand is, secondly it was a long queue there and once I planned to leave the queue but then stayed on, third is that there is no sitting space available so I ve to come out from the shop with 5 waffles in my hand, in. the end taste was good, we liked all flavors but the management should take care of services

    28 Dec 2019
  • Top-class customer service from Baskin Robins regional manager (Ahmad) who called me up personally to resolve my complaints regarding their staff attitude and assured good customer services next time, finally someone knows how to take care of their customers

    28 Dec 2019
  • I visited Lahore from Karachi to have BR because it's my most favorite brand. Anyway, ice cream taste was superb as usual but I noticed one thing that, bit more training and awareness are required for salesperson pertaining to ice cream products and to deal with customers

    28 Dec 2019
  • I visited Baskin Robbins with my family... it's really amazing ???? Pralines N cream is very delicious ... the staff was very nice... the employ Especially Mueen Ul Hassan deals with us... He was a very nice person He deals very politely with us. I like his company with us ❤️

    28 Dec 2019
  • Best ice cream in town ????

    28 Dec 2019
  • Taste is good but the service is worst There is only one guy and who is dealing with 10 customers and one will get a turn after 20 minutes

    28 Dec 2019
  • I visited this amazing place a few days ago. The vibes and the food is literal perfection. Also, won two shakes in a giveaway which just tasted heavenly ❤️❤️❤️ Thank you team Baskin Robbins ????????

    28 Dec 2019
  • Tastes just like my childhood. Hands down the best fresh waffle cone in the history of ice cream

    28 Dec 2019
  • Very Pathetic. Yesterday I took a single scoop of pistachio and almond and one praline. All the almonds in the icecream were bitter in taste. Which totally ruined the ice cream taste.

    28 Dec 2019
  • everything yummy and delicious

    28 Dec 2019
  • Great experience while my visit Kasuri road branch in Lahore, an amazing free trial been given to me. Most of the delicious flavors import from the USA.

    28 Dec 2019
  • Taste is sooooooooo gd especially the taste of my fav chocolate chip it’s too yummmmmmmm ????

    28 Dec 2019
  • I came from Islamabad to packages only for BR. I had a great time and a crew name MEHWISH I especially thank her who served us very well. The ice cream was really awesome n waiting for the opening of BR in Islamabad. Again MEHWISH thank you so much for your services & hospitality. Keep it up girl

    28 Dec 2019
  • Best ice cream in town thank u Baskin robbins for such a yummiest flavors nice services good atmosphere and excellent flavors????????????????

    28 Dec 2019
  • Good to have it in Pakistan especially in Lahore. The best ice cream with a variety of flavors.

    28 Dec 2019
  • delicious ice cream I love toffee flavor Baskin Robbins

    28 Dec 2019
  • the best. finally in Islamabad. the best of each flavor. in love with Jamoca almond fudge

    28 Dec 2019
  • Very bad experience .they actually didn't know the flavors .I think it should be closed.or they should be hired experienced staff.very disappointed

    28 Dec 2019
  • I visited the Kasuri road branch yesterday and got a waffle cone and found fungus on it....extremely disappointed in the quality!!!

    28 Dec 2019
  • BEST ICECREAM ANYWHERE!!! and this man "Ahmad" was so polite and professional!!!

    28 Dec 2019
  • Poor management.. they even don't know how to deal with customers.. however, ice cream was amazing Please hire some experienced staff.

    28 Dec 2019
  • Yuuuummmmmmm � taste at 2 pm, found it rememberable ...one of the best ... Visit again soon with friends...

    28 Dec 2019
  • Great taste, delicious, 31 kinds of ice creams. crunchy

    28 Dec 2019
  • Simply LOVE � I love mint chocolate chip and chocolate mousse royale.

    28 Dec 2019
  • unique taste, exciting flavors, friendly staff, highly recommended!

    28 Dec 2019
  • The taste is very good. Delicious.

    28 Dec 2019
  • I don't feel like wasting my time even going there again.

    28 Dec 2019
  • Ordinary taste nothing good for toppings. A big disappointment.

    28 Dec 2019
  • flavors of Heaven....just crazy about strawberry flavor just Awesome loving it ���������������

    28 Dec 2019
  • outstanding taste???? ????????????????????????????

    28 Dec 2019
  • I won free ice cream for 1year in the Grand opening mall of the Lahore branch.

    28 Dec 2019
  • First ice cream crush � pistachio lover forever.� thank you for coming to Lahore.��

    28 Dec 2019
  • I love Baskin Robbins because of its natural flavors.

    28 Dec 2019
  • everything was fine..except cleanliness of the place..

    28 Dec 2019
  • Best flavors, Strawberry cheesecake, Caramel Praline Cheesecake, Jamoca almond, and Duchies leeches

    28 Dec 2019

Rate & Write Reviews